Envoyes.net

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Terms and Conditions

About Us Envoyes.net are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Envoyes.net
14 Dukes Road Braintree Essex CM7 5UE United Kingdom
Phone: 01376 322837
Fax:
Email: info [at] envoyes [dot] net

Envoyes.net is the Trading name of Mr Dave Deacon

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment via the Paypal payment site and Cash with order via snail mail. Some approved account holders will have the option of Cash On Delivery and Payment on Invoice. We only supply to addresses in the United Kingdom.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling All orders are shipped by the Royal Mail Postal service. For orders under 750g customers may choose 1st or 2nd class delivery all orders over 750g will be sent by 1st class post.

Delivery Schedule We deliver your order right away. We will normally send your order to you in 3 business days .

Back Orders If your item is not in stock, we will back order for you. Back ordered will be dispatched to you as soon as stock becomes available.

Tax Charges For orders made from the UK, 17.5% VAT is added.

Credit Card Security All Credit card payments are handled by the Paypal Payment system and your card details are only handled by their Secure site. All the details entered on the secure area of our site as well as those entered on Paypal are encrypted using are encrypted using 128 bit encryption. Your details are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01376 322837 (International +44 01376 322837) or fax us on or write to us at 14 Dukes Road Braintree Essex CM7 5UE United Kingdom

Privacy Policy Envoyes.net do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposesData collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Remittance Terms Terms: 14 Days from date of invoice.
Cheques payable to D. Deacon

D.Deacon trading as Envoyes.Net
Please write your order number on the back of your cheque